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Returns & Refunds

All my items are handmade and therefore each one is unique. No two items will ever be exactly the same. I do my best to consistently match the items in the pictures listings, however, due to the nature of clay, reactive glazes, and the firing process they will vary and may be different in size, shape, colour, or finish. If you are not completely happy with an item received please do get in touch.

If you wish to return an item for refund you have 14 days to do so. Unless the item is faulty return shipping is your responsibility. If an item arrives to you faulty or damaged please take a picture and send me an email. I will do my best to replace the item within 3 weeks, and if that is not possible I shall let you know when it can be expected as close to that timescale as is possible. If any item is returned in a non-saleable condition (if it gets broken on its journey) a refund won’t be issued so please ensure it is packaged very carefully – read my shipping and packaging section for recommendations. I recommend you insure the parcel. Personalised items are non-returnable.

Before placing your order read the descriptions carefully for dimensions, sizes, usage, and care instructions. I want you to be 100% happy with your pottery and your experience of buying my work. Please contact me at with any issues and I will try my best to rectify it if I can.

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